The UK National Process Servers are a sister company of
M Private Investigations Ltd
Company number 09628431
By contacting us, or by the continued use of our information services, you consent to the use of your personal information in accordance with this Policy. This includes any sensitive personal information that you may provide, such as details of any medical conditions, sexuality, political affiliation or leaning, union membership etc. that you may mention in a post or in an email to us in relation to a request for assistance. YOU MAY WITHDRAW SUCH CONSENT AT ANY TIME BY EMAIL to firstname.lastname@example.org or email@example.com
M Private Investigations Ltd will collect, use and disclose personal information in line with this Policy.
Collection of information Lawful Basis for processing
M Private Investigations Ltd processes all personal data lawfully, fairly and in a transparent manner when providing investigatory services under the lawful bases stated in the Data Protection Act and The General Data Protection Regulation GDPR and ensures that personal data is:
· Fairly and lawfully processed
· Processed for limited purposes
· Adequate, relevant and not excessive
· Accurate and up to date
· Not kept for longer than is necessary
· Processed in line with your rights
M Private Investigations Ltd collect information about you when you provide it to us.
For example, when you enquire about our products and services, by telephone or in person, or on paper.
Information from devices
We also collect information indirectly from you, from the device you may be using when you interact with our website or use our apps.
This can include your geographic location, which for example may be required to provide services to you that have relevance.
We may also collect information from cookies placed on your computer or your device.
Posts, comments and interaction
When someone enters into a conversation with us, for example through the use of polls, comments, text messages, email, phone, registration or forms and letters we reserve the right to display this content indefinitely in any relevant context but will be anonymised in the case of testimonials or customer services.
Public information and posts
Any information about yourself or others that you submit on social media sites, including chat rooms, blogs and forums, will be viewed by other people.
As such, this personal data may be viewed, collected and used by third parties, including search engines, over which we have no control.
M Private Investigations Ltd are not responsible for either the information you submit/post or otherwise make available in such public areas or any use that may be made of such information by any third party.
M Private Investigations Ltd may also obtain information about you from other companies that have your permission to share information about you, as well as from other online and offline sources.
We may combine this information with information we collect directly or indirectly from you. Information about other people In the absence of a legitimate interest, by giving us information about another person, you confirm that they have appointed you to act for them, for you to provide us with their information, including sensitive personal data, and to the transfer of their information abroad and to receive on their behalf any data protection notices.
How M Private Investigations Ltd use and share your information
Deliver services, improve experience and personalisation
We will use your information to provide you with the requested products and services, or request for assistance, to provide a greater personalised experience and to manage our relationship with you.
We may use your information to monitor and improve and protect our products, content, services and website, both online and offline.
The content on our website and in our communications with you may be adjusted depending on what we know about the content, products and services that you may be interested in.
We provide personalisation by using cookies, IP addresses, web beacons, URL tracking and app settings.
Unless you have told us otherwise, we may use your information to send you information about M Private Investigations Ltd and its services, projects or campaigns.
At your request his may include communications by post, telephone or email and messages to your mobile phone.
Sharing with third parties
We will treat as confidential all information concerning your business affairs received as a result of your instructions and not disclose the information to any third party save to those persons whom we deem necessary to inform unless such information (a) is or becomes generally available to the public or (b) is required to be disclosed in any jurisdiction by any law.
M Private Investigations services may be linked to websites operated by third party companies, and may carry advertisements or offer content, functionality, games, newsletters, contests, sweepstakes, or applications developed and maintained by unaffiliated companies.
Allowing social sharing functionality
If you do not want your personal information shared in this way, please do not connect your social media service account with your account, and do not participate in social sharing on our website or apps.
Disclosures required by law
Your personal information will be disclosed where we are obliged by law to do so.
We may also disclose your personal information where we are allowed by law to protect or enforce our rights or the rights of others and for the detection and prevention of crimes, such as fraud.
Acceptable use of services
If you post or send offensive or objectionable content anywhere on or to our website www.mprivateinvestigations.co.uk, forums or apps, or otherwise engage in any disruptive behaviour on our website, forums or apps, we may use the information that is available to us about you to stop such behaviour.
This may involve informing relevant third parties such as your employer, known business associates, trade bodies and law enforcement agencies about the content and your behaviour.
Sale of our business
If we sell part or all of our business, customer information may be one of the transferred business assets. If this happens, your information may be disclosed to any successors of our business for them to use for the purposes set out in this Policy
Payment and credit checks
Customer information will be used to take payment for products and services and may be used to verify credit details related to this payment. Permission to do so is implicit in providing financial details to process payment.
User Access and Control Controlling direct marketing
You can change your mind about receiving direct marketing from us by emailing us at
Requesting copies of your personal information
You may request a copy of the personal information which M Private Investigations Ltd. may hold about you without charge. You can also ask us to correct any inaccuracies in your personal information (which is also free).
Retention of personal information
We will retain your information for as long as necessary for the uses set out in this Policy.
If you ask us to delete your information before that time, we may not be able to do so, due to technical, legal, regulatory and contractual constraints but we will endeavour to meet your request.
The data controller responsible for your personal data is
M Private Investigations Ltd.
Our data protection registration number is:
What are Cookies?
Cookies and other online tracking technologies are small bits of data or code that are used to identify your devices when you use and interact with our website and other services.
They are often used for remembering your preferences, to identify popular web site or apps pages.
What Cookies do and how do we use them?
Essential cookies and similar technologies are vital for the running of our services on our website and apps. Without the use of these cookies parts of our website would not function.
Analytics cookies and similar technologies
These collect information about your use of our website and apps, so enable us to improve the way it works.
For example, analytics cookies show us which are the most frequently visited pages on the website allowing us to provide the most popular news articles further up the page.
They help us record how you interact with our website, such as how you navigate around pages and from page to page; identifying improvements we can make to the visitor’s journey. They also help identify any difficulties you have accessing our services, so we can fix any problems.
Additionally these cookies allow us to see overall patterns of usage at an aggregated level.
Functional/preference cookies and similar technologies
These cookies collect information about your choices and preferences, and allow us to remember things like language, your username (so you can log in faster), text size, and location, so we can show you relevant content to where you are.
They allow us to customize the pages, products or services you have accessed.
Tracking, advertising cookies and similar technologies
These types of technologies provide advertisements that are more relevant to your interests.
This can be done by delivering online adverts based on your previous web browsing activity, known as “online behavioural advertising” (OBA). Cookies are placed on your browser, which will remember the websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites who use the same advertising networks.
We do not use such technology.
These are bits of data that count the number of users who access a website or webpage and can also allow us to see if a cookie has been activated. Web beacons used on web pages or in emails allow us to see how successful an article has been or that an email message was successfully delivered and read in a marketing campaign or newsletter.
Web beacons are also used to verify any clicks through to links or advertisements contained in emails. We may use this information to help us identify which emails are more interesting to you and to inform advertisers how many customers have clicked on their adverts (this information is aggregated and does not identify you individually).
We may, in certain situations, use Adobe Flash Player to deliver special content, such as video clips or animation. To improve your user experience, Local Shared Objects (commonly known as Flash cookies) are used to provide functions such as remembering your settings and preferences. Flash cookies are stored on your device, but they are managed through an interface different from the one provided by your web browser.
Tracking URLs are a special web link that allows us to measure when a link is clicked on.
They are used to help us measure the effectiveness of campaigns and advertising and the popularity of articles that are read.
If you access our services from a mobile device we may collect a unique device identifier assigned to that device, geo-location data, and other transactional information for that device.
Usage of services
To collect, use and store information about your usage of our services, website and apps, such as pages you have visited, content you have viewed, search queries you have run, and advertisements you have seen or interacted with.
To provide relevant content
The content on our website and in our communications with you may be adjusted depending on what we know about the content, products and services that you like. This means we can highlight content and articles that we believe will be of interest to you. We provide personalisation by using cookies, IP addresses, web beacons, URL tracking and mobile app settings.
Most modern browsers are set to accept cookies by default, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether.
Please consult the “Help” section of your browser.
Controlling OBA cookies
The "Your Online Choices" website provides more information about controlling cookies.
It also provides an easy way to opt out of behavioural advertising from each (or all) of the networks represented by the European Interactive Digital Advertising Alliance
Controlling Flash cookies
You can manage the use of Flash technologies with the Flash management tools available at Adobe’s website, at http://www.adobe.com/devnet/flashplayer/articles/privacy.html.
Controlling web beacons
You can prevent web beacons from tracking your activity, although you won’t be able to decline receiving them in emails.
For information about managing your cookie options, please click here. http://www.allaboutcookies.org/.
Please note that by blocking any or all cookies you may not have access to certain features, content, or personalisation available on our website, or apps.